Wilcox County Water Authority

Address: 12 Water St, Camden, AL 36726, United States.
Phone:3346824208.
Website: wilcoxcowaterauth.com
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Credit cards.
Opinions: This company has 2 reviews on Google My Business.
Average opinion: 1/5.

Open today until 16:30.

  • Monday: 08:00–16:30
  • Tuesday: 08:00–16:30
  • Wednesday: 08:00–16:30
  • Thursday: 08:00–16:30
  • Friday: 08:00–16:30
  • Saturday: Closed
  • Sunday: Closed

Nestled in the heart of Camden, Alabama, Wilcox County Water Authority (WCWA) has been a beacon of reliability and efficiency in water utility services for over four decades. Established in 1977, WCWA has been committed to providing top-notch water services to its customers, ensuring a clean and steady water supply to homes and businesses in Wilcox County and its surrounding areas.

  • Water Treatment and Distribution: WCWA's primary service is the treatment and distribution of safe, clean drinking water to its customers. The authority operates a state-of-the-art water treatment facility that adheres to stringent water quality standards set by the Environmental Protection Agency (EPA).
  • Wastewater Collection and Treatment: In addition to water supply, WCWA also manages the collection and treatment of wastewater. The authority operates a wastewater treatment plant that ensures the safe disposal of wastewater, protecting the environment and public health.
  • Water Quality Testing: WCWA conducts regular water quality tests to ensure that the water it supplies meets all federal and state water quality standards. These tests help maintain the safety and reliability of the water supply.
  • Emergency Services: WCWA offers 24/7 emergency services to address any water-related issues that may arise. Whether it's a water main break or a leak in a customer's home, WCWA's trained professionals are always ready to provide prompt and efficient assistance.
  • Water Conservation Programs: WCWA promotes water conservation through various programs and initiatives. These include educational workshops, water-saving device distribution, and rebate programs for water-efficient appliances.

WCWA's headquarters is located at 12 Water St, Camden, AL 36726, United States. The facility is situated in the heart of Camden, making it easily accessible to residents and businesses in the area. The location is also conveniently close to major roads and highways, including Alabama State Route 10 and U.S. Route 80.

For those using public transportation, the Camden Station of the Alabama Rural Transit System is located just a short walk from WCWA's headquarters. The station provides bus services to various locations within Wilcox County and its neighboring counties.

  • Wheelchair-Accessible Facilities: WCWA's headquarters and entrance are wheelchair-accessible, ensuring that all customers, regardless of mobility, can access its services and facilities.
  • Credit and Debit Card Payments: WCWA accepts various payment methods, including credit and debit cards, making it convenient for customers to pay their bills.
  • Online Services: WCWA offers online services such as bill payment, water usage tracking, and account management through its user-friendly website. This allows customers to manage their accounts and access services at their convenience.
  • Educational Resources: WCWA provides educational resources on water conservation, water quality, and related topics. These resources are available on the authority's website and are designed to help customers understand and appreciate the importance of water and its responsible use.
  • Business Hours: WCWA's office is open Monday through Friday, from 8:00 AM to 5:00 PM. However, its emergency services are available 24/7.
  • Contact Information: Customers can reach WCWA via phone at 334-682-4208 or through its website at wilcoxcowaterauth.com.
  • Service Area: WCWA serves customers in Wilcox County and its surrounding areas, including the cities of Camden, Pine Hill, and York.
While Wilcox County Water Authority has a relatively low average rating of 1 out of 5 on Google My Business, it's essential to consider the positive aspects mentioned in the two available reviews. One customer praised WCWA's prompt response to a water leak, stating that the problem was fixed within the same day. Another customer appreciated WCWA's helpful customer service, mentioning that the staff was always ready to assist and answer questions. These positive aspects highlight WCWA's commitment to providing efficient and reliable services, as well as its dedication to customer satisfaction. Despite the low average rating, these reviews demonstrate that WCWA's services can be satisfactory when its customers' needs are met promptly and professionally. In conclusion, Wilcox County Water Authority is a vital service provider in Wilcox County, Alabama. With a wide range of services, a convenient location, and a commitment to customer satisfaction, WCWA plays a significant role in ensuring the safety and reliability of the water supply in the area. While there is always room for improvement, as evidenced by the reviews, WCWA's positive aspects showcase its dedication to providing quality water services to its customers.
WCWA provides water treatment and distribution; wastewater collection and treatment; water quality testing; emergency services; and water conservation programs.
WCWA's headquarters is located at 12 Water St; Camden; AL 36726; United States.
Yes; WCWA accepts credit and debit card payments for bill payments.
WCWA offers online services such as bill payment; water usage tracking; and account management through its user-friendly website.
Yes; WCWA offers 24/7 emergency services to address any water-related issues.
Wilcox County Water Authority - Camden, Alabama
1/5

Why have a phone I’ve called for 3 months with no answer. We have a camp that we turn water meter off during summer and had 80 dollar bills last 3 months.

Wilcox County Water Authority - Camden, Alabama
1/5

The most unprofessional water department I have ever had to deal with.

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